MC748382: Microsoft Teams for Mac: New Teams app name change from Microsoft Teams (work or school) to Microsoft Teams

Announcement IDMC748382Published Date03-20-2024
ServicemicrosoftteamsLast Updated06-13-2024
CategoryPlan for changeExpiration Date08-26-2024
Roadmap IDAction Required by Date
TagsFeature update, User impact


Summary
                Microsoft Teams for Mac will change its name from "Microsoft Teams (work or school)" to "Microsoft Teams" starting in late June 2024. Tenant admins should be aware of the implications of these changes, which include a change in the MacOS .app file name. MDM implementations that periodically check whether Microsoft Teams is installed on a given Mac device may need to update their .app name check to prevent duplicate versions of the app.


More Information

IMPORTANT UPDATES - New Teams may get downgraded to classic Teams in cases where custom scripts use the App ID TEAMS10

To Prevent this from happening:

  1. Remove any custom scripts used in your MDM that use the Teams App ID TEAMS10 that point to the file location: "/Applications/Microsoft Teams.app". 
  2. Ensure that all Microsoft apps in your deployment are the latest GA versions available.

Note: we highly recommend reviewing all custom scripts that you may have implemented for the deployment of New or Classic Teams in your MDM.

For any existing device in your tenant that had a version of New Teams downgraded to Classic, you will have to do the following:

  1. Make sure the steps from the previous procedure have completed in your implementation. 
  2. Remove the downgraded version of Classic Teams that will now be named Microsoft Teams.
  3. Install a latest version of New Teams.

Note: If your organization doesn't use MacOS, you can ignore this message.

Starting in April 2024, important changes will affect Microsoft Teams for Mac. Tenant admins should be aware of the implications of these changes. New Teams on macOS will be changing its name from Microsoft Teams (work or school) to Microsoft Teams, as New Teams begins to support Microsoft account (MSA) users.

When this will happen:

General Availability: We will begin rolling out late June 2024 (previously mid-May) and expect to complete by mid-July 2024 (previously mid-May).

How this will affect your organization:

  • Bundle ID for New Teams on Mac will remain the same: com.microsoft.teams2
  • MacOS .app file name will change:
    • From: Microsoft Teams (work or school).app
    • To: Microsoft Teams.app

Transition timeline for name change to Microsoft Teams

Microsoft Teams (work or school) users will automatically receive an update that changes the name of the app from Microsoft Teams (work or school) to Microsoft Teams starting in April 2024.

What you need to do to prepare:

Important Mobile Device Management (MDM) scenarios these changes can impact

If you have an MDM implementation that periodically checks whether Microsoft Teams is installed on a given Mac device in your tenant based on the .app name, and then installs a version of Teams if it isn't present, you may find that devices can have two version of New Teams installed on the device: Microsoft Teams (work or school) and Microsoft Teams.

If this happens, it should not require any action to remove the duplicate old Microsoft Teams version. When the old Microsoft Teams (work or school) version next updates, the machine will be left with a single Microsoft Teams version on the device.

  • Prevention: To prevent the above scenario, admins should update the .app name check in their MDM to Microsoft Teams.
  • Important: This MC Post will be updated with the minimum build number of New Teams that will contain the name change as soon as the number is available.

You may want to notify your admins about this change and update any relevant documentation as appropriate.

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