MC761235: Microsoft Teams Phone devices: Enable call forwarding directly from the device's Home screen

Announcement IDMC761235Published Date03-29-2024
ServicemicrosoftteamsLast Updated03-29-2024
CategoryStay informedExpiration Date09-13-2024
Roadmap ID388490Action Required by Date
TagsAdmin impact, Feature update, User impact


Summary
                Microsoft Teams certified phone devices will soon allow users to enable call forwarding directly from the device's Home screen. Admins can enable call forwarding through Teams admin center or on the Teams phone device. Users should ensure their Teams phone devices are updated with the latest application to access the new feature. Rollout will begin in early May 2024 and complete by late May 2024 for worldwide GCC, and late June 2024 to late July 2024 for GCC High. If your organization does not use Teams phone devices, disregard this message. Learn more at the Microsoft Community Hub.


More Information

Note: If your organization does not use Teams phone devices, you can disregard this message.

Coming soon: Users of Microsoft Teams certified phone devices will be able to enable call forwarding directly from a Teams phone device Home screen with just a few clicks. The feature will be supported on both personal and common area phones, including touch and non-touch phones.

When this will happen:

General Availability (Worldwide, GCC): We will begin rolling out early May 2024 and expect to complete by late May 2024.

GCC High: We will begin rolling out late June 2024 and expect to complete by late July 2024.

How this will affect your organization:

Enabling call forwarding from a Teams phone device Home screen:

Enabling call forwarding

As admins, you will be able to enable call forwarding on the Home screen for your users through Teams admin center > Teams devices > Phones > configuration profile > Calling settings or on the Teams phone device through Calling settings.

Teams admin center

What you need to do to prepare:

Please ensure your Teams phone devices are updated with the latest application from the Teams admin center to get access to the new feature.

This rollout will happen automatically by the specified date with no admin action required. You may want to notify your users and admins about this change and update any relevant documentation as appropriate.

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