MC721853: Microsoft New feedback button

Announcement ID	MC790791		Published Date	05-06-2024
Service	microsoftteams		Last Updated	06-28-2024
Category	Plan for change		Expiration Date	09-30-2024
Roadmap ID	394269		Action Required by Date
Tags	Major update, Admin impact, Feature update, User impact

Summary
Microsoft Teams is updating the in-app feedback experience and policy for Desktop and Web versions. A new Feedback option will be added to the Settings menu, and Teams will switch to Microsoft 365 feedback policies. Rollout begins early August 2024, with completion expected by late August 2024. Admins should review and update feedback policies accordingly.

More Information

Coming soon: We will be rolling out updates to the in-app feedback (Give Feedback/Suggest a Feature) in Microsoft Teams for Desktop and Teams for the web to add a new Feedback option on the Settings and more menu. As a part of this rollout, Teams for Desktop and Teams for the web will stop using Microsoft Teams feedback policies and switch to Cloud Policy service for Microsoft 365. When this will happen: Targeted Release (Worldwide): We will begin rolling out early August 2024 (previously early July) and expect to complete by mid-August 2024 (previously mid-July). General Availability (Worldwide): We will begin rolling out mid-August 2024 (previously mid-July) and expect to complete by late August 2024 (previously late July). How this will affect your organization: After the rollout: Tenant impact: Teams for Desktop and Teams for the web will get the new Feedback menu in Settings and more, a refreshed Feedback form, and will start using Microsoft 365 feedback policies to align with other Microsoft 365 apps. This will be a first step towards unifying Teams feedback experiences and policies with the Microsoft 365. Admin impact: Tenant admins will temporarily need to keep managing both Teams feedback policies and Microsoft 365 feedback policies for feedback collection and surveys from Microsoft Teams clients. User impact: Users will get a familiar Feedback menu and feedback forms consistent with other Microsoft 365 applications.  The Settings and more three-dot menu in the upper right corner of Teams. On the Settings and more menu in Teams, use the Feedback option to report a problem or suggest a feature: The updated Feedback form in Teams: What you need to do to prepare: For organizations with Teams for Desktop and Teams for the web, we recommend tenant admins: Review current Teams feedback policies; and then Make sure Microsoft 365 feedback policies are updated to reflect your organization's needs for in-app feedback (Report a problem/Suggest a feature). Understand that Teams for Desktop and Teams for the web will continue to use existing Teams feedback policies for Surveys. Other versions of Teams Classic Teams will keep using existing Teams feedback policies for in-app feedback (Send feedback/Suggest a feature) and Surveys until the classic Teams is retired. Teams Mobile will keep using existing Teams feedback policies for in-app feedback (Send feedback/Suggest a feature) and Surveys. This rollout will happen automatically by the specified date with no admin action required before the rollout, but please review recommended actions above for tenant admins. You may want to notify your users about this change and update any relevant documentation as appropriate.