MC805189: Extended directory retires starting July 22, 2024

Announcement IDMC805189Published Date06-25-2024
ServicemicrosoftteamsLast Updated08-09-2024
CategoryPlan for changeExpiration Date09-06-2024
Roadmap IDAction Required by Date
TagsMajor update, Admin impact, Retirement, User impact


Summary
                The Extended directory preview feature in Microsoft Teams will be retired from July 22, 2024, to July 31, 2024, due to low usage. Users are advised to use Teams connect chat with external access instead. No admin action is required for this change.


More Information

We will be retiring the Extended directory preview-only feature for Connected Chat in Microsoft Teams starting July 22, 2024, and ending July 31, 2024. Instead, we recommend admins use Teams connect chat supported by external access, where we will continue to invest our development resources. You can access the External access features in Teams admin center > Users > External access.

The Extended directory feature, which was released to public preview customers in February 2024, is being deprecated due to low feature usage and customer demand. As a result, we will gradually phase out the feature by disabling it in all interfaces. The retiring feature was accessed with the Manage external user profiles button:

Manage external user profiles button

This change will happen automatically by the specified date. No admin action is required. Conversations (chat) that were established with an Extended directory contact will continue to work if external access policies are enabled.

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