MC718263: Microsoft Copilot for Microsoft 365: Copilot for Sales plugin in Microsoft Teams meetings

Announcement IDMC718263Published Date02-22-2024
ServiceCopilotLast Updated06-27-2024
CategoryStay informedExpiration Date07-29-2024
Roadmap ID373655Action Required by Date
TagsAdmin impact, New feature, User impact


Summary
                Microsoft Copilot for Microsoft 365: Copilot for Sales plugin in Microsoft Teams meetings. Admins can enable the Copilot for Sales plugin in Microsoft Teams meetings, which allows Copilot for Microsoft 365 to access Microsoft Dynamics 365 Sales data to retrieve sales information and brand information for the account mentioned. The plugin will be available for eligible end-users in late June 2024. Admins should enable the plugin for end-users to use the feature.


More Information

In Microsoft Teams meetings, admins can enable the Copilot for Sales plugin in the Preview menu. All plugins are toggled off by default, and users can toggle them on from the plugin menu. When the Copilot for Sales plugin is set to on, Copilot for Microsoft 365 in Microsoft Teams meetings will be able to access Microsoft Dynamics 365 Sales data to get a summary of the sales information for the meeting based on the transcript as well as retrieve brand information for the account from Dynamics 365 Sales if the account name was mentioned.

When this will happen:

We will begin rolling out to all users who have Copilot for Microsoft 365 and a Copilot for Sales license enabled in early June 2024 (previously mid-May) and expect to complete by late June 2024 (previously mid-June).

How this will affect your organization:

There is no change to the admin process to enable the Copilot for Sales plugin.

The eligible end-users of the Copilot for Sales plugin will now be able to use Copilot for Microsoft 365 in Microsoft Teams meetings to get information about sales opportunities, brands, and competitors.

Additionally, Copilot for Microsoft 365 in Microsoft Teams meetings will also suggest real-time tips related to brands and competitors from Copilot for Sales at opportune moments. These real-time tips will be supplied by Copilot for Sales based on real-time intelligence in the meeting transcript. 

meeting transcript  meeting transcript

meeting transcript  meeting transcript meeting transcript

What you need to do to prepare:

Admins should enable the Copilot for Sales plugin so that end-users can enjoy the benefits of this feature.

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