MC784156: Microsoft Viva Engage: New adoption community for Microsoft Copilot for Microsoft 365

Announcement IDMC784156Published Date04-23-2024
ServiceCopilotLast Updated07-23-2024
CategoryStay informedExpiration Date08-26-2024
Roadmap ID392100Action Required by Date
TagsNew feature, User impact


Summary
                Microsoft Viva Engage will soon introduce a new community to support the adoption of Microsoft Copilot for Microsoft 365, offering features like one-click community creation and a setup checklist. Rollout begins early July 2024, with completion expected by late July 2024. No action is required from admins before the rollout.


More Information

Coming soon to in Microsoft Viva Engage: Network admins and corporate communicators will be able to enable a new type of community specifically built to facilitate the rollout and adoption of Microsoft Copilot for Microsoft 365 in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot for Microsoft 365.

When this will happen:

General Availability (Worldwide): We will begin rolling out early July 2024 (previously late June) and expect to complete by late July 2024 (previously mid-July).

How this will affect your organization:

The templatized Copilot adoption community will save time for community managers when creating and setting up a community, driving community engagement, and managing a community.

Key features

  • Home feed banners to bring awareness of this new community type to network admins and corporate communicators
  • One-click community creation
  • Community setup checklist
  • Suggested content
  • Conversation starters
  • Top questions
  • Suggested members (based on an organization's Copilot for Microsoft 365 license assignment)

After rollout, network admins and corporate communicators in organizations with Copilot for Microsoft 365 licenses will see a box in their home feed and in the Viva Engage admin center announcing this new templatized community type. They can dismiss the banner in the home feed or select it to learn more. If they choose, they can create a Copilot for Microsoft 365 adoption community for their network in the Viva Engage admin center > Deploying Copilot in your network? box > Select Learn more to learn more about the community and create one.

Launch your Copilot adoption community:

Copilot adoption community

Copilot adoption community page in Viva Engage with setup checklist and default images:

Copilot adoption community

Suggested content for community managers to post in the new community:

Copilot adoption community

Copilot features for community members: conversation starters and top questions to help get community members engaged:

Copilot adoption community

What you need to do to prepare:

There is no required action for admins before the rollout. If your organization is working on rollout and adoption of Copilot for Microsoft 365, we recommend reading the support documentation to learn more about this new capability in Viva Engage and connecting with the Copilot for Microsoft 365 change managers in your organization to include this in your rollout and adoption change management plan.

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