MC806095: Classic Uninstallation paused for Windows only

Announcement IDMC806095Published Date06-27-2024
ServiceMicrosoft TeamsLast Updated06-27-2024
CategoryStay informedExpiration Date10-18-2024
Roadmap IDAction Required by Date
TagsUser impact, Admin impact, Retirement


Summary
                Automatic uninstallation of classic Microsoft Teams for Windows is paused due to an issue affecting the Teams Meeting Add-in in Outlook. Impacted users can use the Teams Calendar as a workaround and refer to Microsoft Learn for troubleshooting steps. Manual uninstallation guidance is also provided.


More Information

Out of caution, we have paused automatic uninstallation of classic Microsoft Teams due to a rare issue impacting the Teams Meeting Add-in in Microsoft Outlook application. This message applies to Teams for Windows only. We will update this message when we are ready to resume the uninstallation. 

How this will affect your organization

  • This pause will only impact customers who have not already uninstalled classic Teams.
  • This issue could result in the Microsoft Teams Meeting Add-in in Outlook disappearing from the Outlook application for Windows or could cause failure when users try to schedule or join Teams meetings.

What you need to do to prepare

If your users are experiencing this issue, a temporary workaround is to use the Microsoft Teams Calendar to schedule or join meetings. To repair users who continue to experience the Teams Meeting Add-in issues in Outlook.

Can I uninstall classic Teams manually?

  • Customers who experience this issue after the automatic uninstallation of classic Teams or after they manually uninstall classic Teams can review the troubleshooting steps in Teams meeting add-in missing from Outlook and new Teams.
  • Additional details can be found in the What happens if we can't update users to new Teams section of End of availability for classic Teams client

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