MC888034: Accept Apple's new terms and conditions to ensure Intune can communicate with Apple as expected

Announcement IDMC888034Published Date09-11-2024
ServiceIntuneLast Updated09-11-2024
CategoryPlan for changeExpiration Date10-12-2024
Roadmap IDAction Required by Date
TagsAdmin impact


Summary
                IT admins must accept Apple's new terms by September 16, 2024, to ensure Intune's uninterrupted service for devices using Apple School Manager, Apple Business Manager, Apple Volume Purchasing, or Automated Device Enrollment. Noncompliance will result in a T_C_NOT_Signed error from Apple. Preparation involves accepting terms at the provided Apple support link.


More Information

On September 16, 2024, Apple will release new Terms and Conditions for Apple Business Manager. An IT admin will need to accept these terms when using Apple School Manager, Apple Business Manager, Apple Volume Purchasing Program, or Automated Device Enrollment to ensure that the managed devices can continue communicating with Microsoft Intune. 

How this will affect your organization:

This will only affect you if you use Apple Automated Device Enrollment, Apple School Manager, Apple Business Manager, or Apple Volume Purchase Program. You will need to accept the new terms and conditions to ensure your Intune service is not interrupted. If you do not accept the new terms and conditions the Intune service will receive the error T_C_NOT_Signed from Apple.

What you need to do to prepare:

Simply login to the appropriate URL listed in the support article from Apple here: https://support.apple.com/102069. Once you have logged in and accepted the new terms and conditions, managed Apple devices will once again be able to communicate with Apple's device management servers.

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