Announcement ID | MC894571 | Published Date | 09-21-2024 | |
Service | Intune | Last Updated | 09-21-2024 | |
Category | Plan for change | Expiration Date | 11-30-2024 | |
Roadmap ID | Action Required by Date | |||
Tags | Admin impact, User impact |
Summary |
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In October 2024, Intune will only support Android 10 and later for user-based management methods. Unsupported versions will not receive technical support, bug fixes, or guaranteed feature functionality. Organizations should prepare by updating helpdesk communications and configuring admin settings to warn or block users on older Android versions. |
More Information |
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As mentioned in MC715413/MC814570, with Intune's October (2410) service release, Intune will be moving to support Android 10 and later for user-based management methods which includes:
Moving forward, we will end support for one or two versions annually in October until we only support the latest four major versions of Android. Important: Userless methods of Android device management (Dedicated and AOSP userless) and Microsoft Teams certified Android devices will not be impacted by this change. How this will affect your organization:For user-based management methods (as listed above), Android devices running Android 9 or earlier will no longer be supported. For devices on unsupported Android OS versions:
While Intune will not prevent enrollment or management of devices on unsupported Android OS versions, functionality is not guaranteed, and use is not recommended. What you need to do to prepare:Notify your helpdesk, if applicable, about this updated support statement. The following admin options are available to help warn or block users:
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