MC897564: Planned Maintenance: Teams Q and A

Announcement IDMC897564Published Date09-24-2024
ServiceMicrosoft TeamsLast Updated09-24-2024
CategoryPlan for changeExpiration Date06-18-2025
Roadmap IDAction Required by Date
TagsMajor update, Admin impact


Summary
                EU-based organizations with Teams Q&A data in the US will have their data moved to EU datacenters starting late October 2024. During the migration, the Q&A feature will be read-only for about 4 hours, and users will be unable to create new Q&A-enabled meetings. Notifications will be sent to inform of the specific migration date and time.


More Information

This message is for customers who have tenants in the EU, but their Q&A data currently resides in the US data boundary. Q&A is an experience in Teams, powered by Viva Engage, that allows presenters to take questions from meeting attendees and answer them in real time.

Starting late October 2024, organizations based in the European Union (EU) with existing Teams Q&A enabled tenants that

  • Onboarded to Viva Engage prior to 2019, or
  • Onboarded to Teams Q&A without a prior Viva Engage network

will be relocated from datacenters in the US to the datacenters in the EU.

To be considered a tenant in the EU Data Boundary: The tenant must have default geography in an EU country or select a country from among the EU countries as their residence during free trial sign-up. 

When this will happen:

Q&A data relocation for impacted customers starting in late October 2024.

We will send out another notification informing you of the specific date and time at which migration will occur for your tenant so you can plan accordingly.

How this will affect your organization:

The Q&A feature on Teams will be in read-only mode while the data is relocated. All other Teams features will remain unaffected.

The relocation process will move your Q&A data from the US to the EU boundary in the backend. During of the migration process, users will

  • Be able to view the Q&A from prior meetings, but not be able to edit or react
  • Not be able to access the Q&A feature during live meetings
  • Not be able to create new Teams meetings with Q&A enabled.

The read-only mode is expected to last for about 4 hours, after which, Q&A feature will be reinstated.

To minimize impact, we will be running the relocations during off hours over the weekends. You will be notified of the exact date and time for your data's relocation, two weeks before the relocation activity begins.

What you need to do to prepare:

We will be relocating Teams Q&A content in batches over the next several months and will notify you in a separate message regarding the exact date and time that your Teams Q&A data relocation will occur. Please inform your users that there is a planned maintenance that will keep the Q&A experience in read-only mode for a few hours.

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