MC901831: New Microsoft Outlook for web and Windows: Organize and reorder folders

Announcement IDMC901831Published Date09-30-2024
ServiceGeneralLast Updated10-17-2024
CategoryStay informedExpiration Date04-14-2025
Roadmap IDAction Required by Date
TagsNew feature, User impact


Summary
                The new Microsoft Outlook update allows reordering of folders, automatically importing folder order from classic Outlook. Rollout timelines have been updated: Targeted Release in late November to December 2024, General Availability in January to February 2025, and for GCC, GCC High, DoD in February to March 2025. Users can customize folder order or keep alphabetical default. The update is on by default, with no admin action required before rollout.


More Information

Coming soon: We will automatically import the folder order from classic Microsoft Outlook for Windows to new Microsoft Outlook for Windows and Outlook for the web. If users have not customized their folder order, the default view will continue to display folders alphabetically in the new Outlook.

When this will happen:

Targeted Release: We will begin rolling out late November 2024 (previously early October) and expect to complete by late December 2024 (previously early November).

General Availability (Worldwide): We will begin rolling out January 2025 (previously early November) and expect to complete by early February 2025 (previously early December).

General Availability (GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously early December) and expect to complete by early March 2025 (previously early January).

How this will affect your organization:

Before this rollout: If a user enabled custom folder order in classic Outlook, the custom order is preserved in the new Outlook for Windows and Outlook on the web. This may result in changes to the folder structure for affected users, as the new Outlook supports only alphabetical ordering.

After this rollout: users will see the custom folder order they previously enabled in classic Outlook. Special folders such as Inbox, Drafts, Sent Items, and others will still remain at the top of the folder list, even when the rest of the folders are arranged alphabetically.

This change is on by default.

To change folder order, go to the new Outlook ribbon, and select View > Layout > Folder pane. Choose one of these options:

  • Order folders A to Z order: This will organize folders alphabetically
  • Custom order

Organize and reorder folders

Users can hover next to each folder name to see the three-dot menu where they can move folders with drag-and-drop or the move up/move down options:

Organize and reorder folders

What you need to do to prepare:

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.

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