MC908117: Microsoft Teams: Swap screens on Teams Rooms on Android

Announcement IDMC908117Published Date10-10-2024
ServicemicrosoftteamsLast Updated10-10-2024
CategoryPlan for changeExpiration Date02-21-2025
Roadmap ID415243Action Required by Date
TagsAdmin impact, New feature, User impact


Summary
                Microsoft Teams Rooms on Android will soon allow admins to configure dual display mode and swap screens remotely, requiring a Teams Rooms Pro license. This update, associated with Roadmap ID 415243, aims to enhance device management and correct reversed display installations. Rollout starts early November 2024, with no admin action needed before then.


More Information

Coming soon to Microsoft Teams Rooms on Android: As an admin, you can configure dual display mode and swap the screens of dual display devices using device settings and the Teams admin center. This feature allows you to deliberately set the display mode of your device and also to fix reversed display installations remotely and at scale, enhancing your device management capabilities. A Teams Rooms Pro license is required for this feature.

When this will happen:

General Availability (Worldwide, GCC): We will begin rolling out early November 2024 and expect to complete by late November 2024.

General Availability (GCC High): We will begin rolling out early December 2024 and expect to complete by mid-December 2024.

How this will affect your organization:

Before this rollout

  • Teams Rooms on Android devices automatically enter dual display mode when two external displays are physically connected to a Teams Rooms on Android device. Because the display mode depends only on the physical connection to the device, rooms can be easily misconfigured when external displays are accidentally disconnected or intentionally unplugged by room users without admin approval.
  • If external displays are set up in reverse (with the main display on the left and the extended display on the right), admins are not able to correct the misconfiguration with remotely. Admins must send someone to each affected room to manually swap cables.

After this rollout

  • A Teams Rooms on Android device will only operate in dual display mode if admins physically connect two external displays to the device and explicitly set the device to run in dual display mode using Teams admin settings on the device or the Teams Rooms on Android configuration profile in the Teams admin center > General > Dual display mode.
  • If dual display mode is enabled for a device but only one external display signal is detected through the physical connection to the device, an error message about the disconnected display is shown on the device, prompting room users to contact IT support for resolution. This setting helps ensure that the Teams Rooms on Android app is showing the user interface configured by the admin.
  • Teams Rooms devices with dual displays are designed with the main display (where the calendar is shown) on the right side and the extended display (where the date, time, and room information are shown) on the left side. When dual display devices are reversely installed, you can fix display positioning errors made during device setup with minimal effort. You can swap the display using Teams admin settings on the device or the Teams Rooms on Android configuration profile in the Teams admin center > General > Dual display mode > Swap screens

This feature will be off by default and available for admins to configure.

What you need to do to prepare:

After updating your Teams Rooms on Android devices to the latest app version through the Teams admin center, you may notify your users about the change and update your training and documentation as appropriate.

This rollout will happen automatically by the specified date with no admin action required before the rollout.

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