MC927960: Ending support for custom profiles for personally owned work profile devices in April 2025

Announcement IDMC927960Published Date11-07-2024
ServiceIntuneLast Updated11-07-2024
CategoryPlan for changeExpiration Date05-03-2025
Roadmap IDAction Required by Date
TagsAdmin impact


Summary
                In April 2025, Microsoft Intune will stop supporting custom profiles for Android Enterprise personally owned work profile devices. Admins should transition to equivalent settings in the Intune admin center and review the blog for detailed information and preparation steps.


More Information

Starting in April 2025, Microsoft Intune will end support for custom profiles for Android Enterprise personally owned work profile devices. Equivalent settings are available in the Intune admin center through other policy types which are easier to manage.

How this will affect your organization:

After Intune ends support for custom profiles for personally owned work profile devices:

  • Admins won't be able to create new custom profiles for personally owned work profile devices. However, admins can still view and edit previously created custom profiles.
  • Android Enterprise personally-owned work profile devices that currently have a custom profile assigned will not experience any immediate change of functionality. Note that because these profiles are no longer supported, the functionality set by these profiles may change in the future.
  • Intune technical support will no longer support custom profiles for personally owned work profile devices.

What you need to do to prepare:

Identify if you have custom profiles for Android Enterprise personally owned work profile devices (Devices > Android > Configuration > Filter by Platform (Android Enterprise), sort by Policy type and view policies listed as Custom). Create new policies with the equivalent settings as needed.

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