MC932535: Microsoft 365 Copilot can access Microsoft Viva Engage content

Announcement IDMC932535Published Date11-13-2024
ServiceCopilotLast Updated11-13-2024
CategoryPlan for changeExpiration Date04-03-2025
Roadmap ID408166Action Required by Date
TagsMajor update, New feature, User impact


Summary
                Microsoft 365 Copilot will soon access Viva Engage content, including question posts in public communities and Answers, to provide relevant responses. This feature requires a Copilot license and will be available on web and mobile platforms, starting mid-December 2024 and completing by late January 2025. No admin action is needed for the rollout.


More Information

Coming soon: We are pleased to inform you that Microsoft 365 Copilot will have access to question posts in Microsoft Viva Engage public communities, including Answers, to assist in delivering pertinent responses to users' inquiries. This message applies to Copilot on the web and Copilot on iOS/Android. A Microsoft 365 Copilot license is required to use this feature.

When this will happen:

General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by late January 2025.

How this will affect your organization:

After this rollout, users can ask Copilot questions about Viva Engage content and Copilot will respond. The Engage content that Copilot can reference is limited to Question posts from public communities, Answers, and Storylines.

In early 2025, we will gradually expand the Engage content sources to include Discussion posts from public communities and Storylines, followed by private communities.

This change will be available by default.

Viva Engage content in M365 Copilot:

Viva Engage content in M365 Copilot

What you need to do to prepare:

This rollout will happen automatically by the specified date with no admin action required before the rollout. Review your current configuration to determine the impact for your organization. You may want to notify your users about this change and update any relevant documentation.

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