Step-by-Step Guide to Configuring Custom MailTips

Configuring custom MailTips for recipients in Exchange Server can help improve communication within your organization by providing informative messages to users while they compose emails. Here’s a step-by-step guide to help you set up custom MailTips:

Steps to Configure Custom MailTips

  1. 1. Log in to the Exchange Admin Center (EAC):
    • Open your web browser and navigate to the Exchange Admin Center.
    • Log in using your administrator credentials.
  2. Navigate to Recipients:
    • In the EAC, go to the "Recipients" section.
    • Click on "Mailboxes" to view the list of mailboxes.
  3. Select the Mailbox:
    • Choose the mailbox for which you want to configure a custom MailTip.
    • Click on the mailbox to open its properties.
  4. Configure the MailTip:
    • In the mailbox properties, go to the "Others" section.
    • Click on "Manage mail tip."
    • Enter the text for the custom MailTip. This text will be displayed to users when they add this recipient to an email.
  5. Save the Changes:
    • After entering the MailTip text, click “Save” to apply the changes.

Using Exchange Online PowerShell

For more advanced configurations, you can use Exchange Online PowerShell to set up custom MailTips. Here’s how:

  1. Connect to Exchange Online PowerShell:
    1. Open PowerShell and connect to your Exchange Online environment.
  2. Set the MailTip:
    1. Use the following command to set a custom MailTip for a recipient
      Set-Mailbox -Identity "RecipientIdentity" -MailTip "Your custom MailTip text"

    2. Replace "RecipientIdentity" with the identity of the recipient and "Your custom MailTip text" with the text you want to display.
  3. Verify the Configuration:
    1. To verify that the MailTip has been configured correctly, use the following command:
Get-Mailbox -Identity "RecipientIdentity" | Format-List MailTip

Additional Tips

• HTML Tags:

When you add a MailTip, HTML tags are automatically added to the text. For example, if you enter the text "This mailbox is not monitored," it will automatically become <html><body>This mailbox is not monitored</body></html>.

• Character Limit:

The length of a MailTip cannot exceed 175 displayed characters.

For more detailed information, you can refer to my YouTube Video below.

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